We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that
you received it, unworn or unused, with tags, and in its original
packaging.
To start a return, you can contact us at info@zarqaura.com.
Please note that returns will need to be sent to the following address:
ZARQAURA, LongIsland, PrideWorld City, Charholi Budruk, 412105, Pune,
Maharashtra, India
If your return is accepted, we’ll send you a
return shipping label, as well as instructions on how and where to send
your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@zarqaura.com.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what
you want is to return the item you have, and once the return is
accepted, make a separate purchase for the new item.
We will notify you once we’ve received
and inspected your return, and let you know if the refund was approved
or not. If approved, you’ll be automatically refunded on your original
payment method within 10 business days. Please remember it can take some
time for your bank or credit card company to process and post the
refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@zarqaura.com.
